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    These Terms of Use and any conditions expressly incorporated herein ("Terms") apply to any access to, or use of, any services made available by Lucroi Ltd. (Puerto Rico), a company incorporated under the laws of Puerto Rico using the website www.lucroi.com ("Website"). Lucroi is an electronic exchange service that allows Users to buy and sell digital assets online ("Services").

    1. Eligibility

      Our Services are intended solely for users who are 18 or older. If you are suspected of being younger than 18 years of age, we will require to close your account and will not allow to continue using our Services.

      You are not allowed to use the Services if you are located in, or a citizen or resident of any state, country, territory or other jurisdiction where your use of the Services would be illegal or otherwise violate any applicable laws. You represent and warrant that you are not a citizen or resident of any such jurisdiction and that you will not use any Services while located in any such jurisdiction. You also may not use the Services if you are located in, or a citizen or resident of, any other jurisdiction where Lucroi has determined to prohibit use of the Services.

      Lucroi is responsible for any losses or damages that may arise directly or indirectly from bans or restrictions imposed on the Digital Currencies by your local government. You agree that in the course of using our Services and/or interactions with Lucroi you will not violate any law, infringe any copyright or patent of any kind, act in a defamatory or threatening manner, and/or attempt to take any action that may harm our interests directly or indirectly through abuse of our Services or the Website.

      If you do not meet these eligibility requirements, do not use our Services.

    2. Description of Services

      Our Services consist in providing you the possibility to enter into transactions for the purchase or sale of digital assets available on the Website. The purchase or sale order is submitted by filling in all the fields in the dialogue box and by crediting us with digital assets or other funding. In certain cases you cannot submit an order unless you register a Personal account. You have 15 minutes to complete your order and transfer funds, otherwise your order will be automatically recalculated to reflect the updated exchange rate at the moment of order completion.

    3. Risk disclosure

      By using the services of we acknowledge and accept any risks associated with the transactions, we accept the following and any other risks.

      Exchange rates have exhibited strong volatility, and extreme swings in price may occur at any time, resulting in potential loss of purchasing power. Digital assets trading may not be suitable for all investors.

      Any data, prices, news, opinions, researches, analyses and/or any other information contained on the Website is provided as general market commentary, and does not constitute an investment advice. Lucroi will not accept liability for any loss or damage, including without limitation to, any loss of profit, which may arise directly or indirectly from use of or reliance on such information.

      The content on the Website is subject to change at any time without notice, and is provided for the sole purpose of assisting you to make independent decisions. Lucroi does not guarantee the accuracy or timeliness of the information on the Website and will not accept liability for any loss or damage which may arise directly or indirectly from the content or your inability to access the Website, for any delay in or failure of the transmission or receipt of any instruction or notifications sent through the Website.

      Lucroi informs you that past performance does not guarantee you future success so you need to consider a number of factors to build up a strong investment strategy. Before starting to use our Services, please consider your financial position. Please be rational and do not invest money you cannot afford to lose. You should be aware that no refund or reimbursement is possible, and no private or public insurance company will indemnify you for losses.

      Lucroi is not your broker, agent or advisor and has no fiduciary relationship or obligation to you in connection with any transaction, decisions or activities effected by you using the Services. No communication or information provided to you by Lucroi is intended as, or shall be considered or construed as, advice.

    4. Taxation

      Taxation of digital assets has very limited or no regulation by governmental and tax agencies in most jurisdictions. You may be subject to certain tax implications when buying or selling digital assets.

      It is your responsibility to determine what taxes apply to the transactions and accounts you utilize as a part of the Services, and it is your responsibility to collect, report and remit the correct tax to the appropriate tax authority. Lucroi is not responsible for determining whether taxes apply to your transaction, or for collecting, reporting or remitting any taxes arising from any transaction.

      You warrant that you are acting legally in accordance with any applicable international, federal, state or local tax laws or regulations.

    5. Use of the Personal account

      In order to use selected Services, you must register and create an account ("Personal account"). To create your Personal account you will be required to provide us with certain personal information, including, as applicable, the information and documentation associated with identity verification and other mandatory procedures as described in this Terms and Privacy Policy.

      Our verification procedures include:

      Mobile phone number validation

      You enter your mobile phone number in the Personal account, receive an SMS with a verification code on the mobile phone number and enter the code in the Personal account.

      Identity verification

      You upload a scanned copy of your primary identification document (e.g. passport, identity card, driver's license) to the Personal account. Such document shall have a photo, signature and validity period (that shall not expire earlier than 6 months after the verification).

      Proof of residential address

      You upload a scanned copy of any document supporting your residential address (e.g. utility bills, registration at the residential address etc.).

      Creation of the Personal account on the Website is not required to get access to information about exchange rates, statistics and legal notices published on the Website.

      You are solely responsible for keeping, protecting and safeguarding your password and username (login) that have been provided to you or that are generated in connection with your use of the Services. If you lose your password and username (login), you may not be able to access your account. You agree to notify us immediately of any unauthorized use of your Personal account. Lucroi will not be responsible for any liabilities, losses, or damages arising out of the unauthorized use of your Personal account.

      If you are using our Services on behalf of a legal entity, you further represent and warrant that: (i) the legal entity is duly organized and validly existing under the applicable laws of the jurisdiction of its incorporation, and (ii) you are duly authorized by such legal entity to act on its behalf and make transaction in the Personal account. We expressly reserve the right to make additional verification of your Personal account and request additional information and documents if you are using our Services on behalf of a legal entity.

    6. Anti-money laundering requirements

      Lucroi takes all appropriate measure and implement best standards to compliance with all applicable laws and regulations regarding Anti-Money Laundering ("AML"). We will make reasonable efforts to detect and prevent people engaged in any criminal activity in any jurisdiction from using our Services.

      We are further required to obtain and record information and documentation that helps to confirm your identity or provides additional information regarding your use of the Services. If we cannot confirm this information, we may require additional documents to verify your identity. We may ask for this information at any time before, during or after your use of the Services.

      We also may request information from you as a result of our name screening processes, for investigative purposes related to you or to another user, or as a randomly sampled test of the accuracy of our processes. In the latter case, we may require documentation from you at no fault, and ask you to furnish it with or without a reason provided.

    7. Security

      We believe that it is our goal to secure information relating to your use of our Website and Personal account. As a result, we make reasonable efforts to maintain an information security management system; to control its information with strong controls; to continuously offer training to our personnel on information security; to prevent unauthorized access, leakage, modification, theft/loss, denial of service attacks, or any other security threat; to identify and limit the incidence of information security breaches; to proactively address laws and regulations in each jurisdiction in which we operate relating to information security standards and requirements.

    8. Liability

      Lucroi reserves the right to close your Personal account, access to the Website, or access to the Services for any reason and at any time, returning to you any funds clearly and unambiguously owed to the most recent contact information you have provided. You indemnify us against losses taken pursuant to closure or returns of this type.

      You shall indemnify Lucroi and our agents (if any), employees, officers, directors, affiliates, subsidiaries and successors, and hold them harmless from and against all third-party claims except those resulting solely from Lucroi breach of the Terms. Similarly, Lucroi shall indemnify and hold harmless you and your agents, employees, officers, directors, affiliates, subsidiaries and successors from and against all third-party claims except those resulting solely from your breach of the Terms.

      We shall not be liable for any delay or failure in the performance or in delivery or shipment of digital assets, or for any damages suffered by you by reason of such delay or failures, directly or indirectly caused by or in any manner arising from or connected with acts of God, acts of public enemies, riots, strikes, acts of governmental agencies, labor difficulties, failure of our power, telecommunications or other suppliers, delays in securing or shortages of raw materials, breakdown or destruction of any system or equipment or any other cause or causes beyond our control of any kind.

    9. Personal data

      Please refer to our Privacy Policy for information about how we collect, use and share your personal information.

    10. Intellectual property

      We grant you a limited, nonexclusive, nontransferable license, subject to these Terms, to access and use the Website and Services, solely for approved purposes as permitted by Lucroi. You agree you will not copy, transmit, distribute, sell, license, reverse engineer, modify, publish, or participate in the transfer or sale of, create derivative works from, or in any other way exploit any of the Lucroi's materials.

    11. Governing law and dispute resolution

      You agree that Puerto Rico laws, excluding conflict of laws provisions, will govern these Terms and all matters arising out of this document. The parties expressly agree to venue in courts located in Puerto Rico and waive any objection based on personal jurisdiction.

    12. Changes to the Terms

      Lucroi may modify these Terms by providing notice of such changes, such as by sending you an email, providing notice through the Services, or updating the "Last updated" date at the top of these Terms. By clicking on an "I Agree" button or checkbox presented with the modified Terms, or by continuing to access or use of the services, you confirm your agreement to the modified Terms. If you do not agree to any modification to these Terms, you must stop using the Services. Lucroi encourages you to frequently review the Terms to ensure you understand the terms and conditions that apply to your use of the Services.

    13. Final provisions

      The Terms and any legal relationship arising out of this document shall be governed by and construed in accordance with the laws of Puerto Rico. You agree to settle all their disputes arising out of or in connection with the Terms in accordance with the laws of Puerto Rico.

      The invalidity or unenforceability of any provisions of the Terms shall not affect the validity or enforceability of any other provision of the Terms, which shall remain in full force and effect.

      Our failure to exercise any right arising out of a violation of the Terms committed by you shall not operate as a waiver. We reserve the right to resort to any remedy at any time to protect its interests and intellectual rights to the protected elements of the Website.

    14. You agree to be of legal age in your country to partake in this program, and in all the cases your minimal age must be 18 years.

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    Office Address
    53 Palmeras Street,
    Caribe Plaza Bldg.
    6th Floor
    San Juan, Puerto Rico 00901

    Phone Number: +1 939 545 3077
    E-mail: support@lucroi.com
    All rights reserved.|Lucroi LLC, Puerto Rico 2019.